IMPORTANT TIP over all the other tips that I provide:
ALWAYS check that you have your base attached to your bowl BEFORE you put liquid or food into your Thermomix! NB: the Thermomix still actually works when the base is not attached to the bowl!
In the event that you pour liquid into your bowl without the base connected to the bowl there is a possibility that liquid can seep inside the actual unit.
WHAT TO DO FOR TM31 MODEL
If you think this may be the case; unplug the Thermomix from the powerpoint and lay the Thermomix unit on its BACK (for at least a few hours), so any fluid that may have got inside can drain to the back of the machine away from any of the electrics.
There are a number of air vents on the base of the machine, so by laying it on its back encourages airflow into the unit to dry out any moisture that may have got into the unit.
After a few hours plug your machine in and hopefully all will be good. If it does not turn on or if it comes up with an error code, please contact your consultant and she/he will arrange for a service report to be submitted, as your machine may need to go to Thermie Hospital. :(
WHAT TO DO FOR TM5 AND TM6 MODEL
If you get a spill inside a TM5 DO NOT LAY THE MACHINE ON ITS BACK! The reason being the power board is at the back of the machine. If you think you have liquid inside your TM5/TM6 leave it UPRIGHT for 48 hours to drain before turning the machine on.
A tip on avoiding this happening is to have ALL household members know that the bowl ONLY goes in the cradle FULLY assembled!
Please note: The TM31 must now be using the GREEN seal which can be purchased from TM Australia. Grey seals should NO longer be used, as they would definitely be more than two years old now. Seals should be replaced every two years as instructed in your manual.
Annie Masters says
I have a TM5 and when I poured liquid through my machine, my husband blew it out with the air compressor and I left it to sit for 24 hours.
Elisa says
It may also be possible that Thermomix have just designed it poorly. It should only function if the bowl base clicks into place, shouldn't it? Can you please fix this for the next model otherwise my marriage may be on the rocks?! :-)
Kate Stonehouse says
I totally agree!!!!! My thermie is7 days old and I’ve just put water in the jug with no bowl... I’m stressing out. My consultant said to leave it upright. (I turned it upside down which I should’ve of done) .... and wait 48 hrs Feeling sick 😭😭😭
Kate Stonehouse says
*water In jug with no base
Kate s says
🙄
Ashleigh says
My daughter kindly started making dinner tonight and didn’t put the base on so oil has run through my tm5, I have left it upright and cleaned it the best I could, I also used a cotton bud to clean where the spikes of the bowl go and one of the cotton bud heads has come off in that hole, I’ve tried tweezers to get it out but can’t actually find it, will this be a huge issue? Please help, it’s going to be a long 48hrs!
thermofun says
oh no Ashleigh I'm so sorry to hear this. With regard to the cotton bud head (and the oil!) I think you should ring TM Australia and speak to someone in the service department and they will be able to advise you correctly. Good luck! x
Ashleigh says
Thank you, argh still waiting for it to dry out and hoping for the best. My consultant said to leave it for 48hrs then see how it is. It’s only just 12 months old 😩
thermofun says
oh no. :( Fingers crossed for you Ashleigh. Do keep me posted.
Tamara says
I done the same with the oil if i leave it to dry out will it be ok?
thermofun says
Oh no Tamara :( All I can say is only time will tell unfortunately. Leave it for say 24 hours and then try and turn it on. If no success it may need a trip to Thermie hospital to get a clean out.
Maggie Taylor says
Oh so easiliy done.....even after about 5 years of having a TM....I did it with my son's new TM5........making bread..... so what was the first thing that went in....WATER!! Luckily after several desperate phone calls and 3-4 days it worked again...phew!
thermofun says
oh no Maggie!!!! :( What worrying few days that must've been for you! So pleased it was ok!
Carol says
After 2 years of owning my Thermie my daughter kindly put away the dishes, including my TM31, and didn't lock the base. I've gone to make bechamel sauce and the milk has gone right through the machine. Laying on its back as we speak. Needless to say, the thought of making that sauce on the stove has meant we are having spaghetti bol for dinner instead! Thank you for the tip, wish me luck with my milky thermie!!
thermofun says
ohhhhh nooooo Carol :( I have everything crossed for you that your TM31 will be ok. Do keep it on its back all night. Let me know how it is tomorrow.
Joy says
Hi carol, this exact thing just happened to me when our boarder didn't assemble the bowl. How did you go? I sent mine straight to thermimix thinking it would only need a clean out and they have informed me due to error codes in the black box ( haven't had any on my screen) both the boards need replacing. They haven't even reassembled the machine to check if it works. Wondering what ended up happening with yours last year? Thanks joy
Jane Lee says
Arghhh... I have had a few times putting flour without base!!! What a mess!!
anna m says
I read about forgetting to put the baldes in and making a mess....I thought, pfft, who'd be dumb enough.... well, within 6 weeks of having my tm31, I was dumb enough. Haha. So this is a great tip, thankyou. :-)
thermofun says
oh no Anna! :( Sadly many people do it! It's very easily done!